Spelling out Hex-tra attention to good design since 2016

Designed native iOS and Android features for therapist clinicians including client notes, treatment plans, and future app home page concepts, integrating iOS 26 functionality throughout.

Audited and contributed to the native iOS and Android mobile design system in Figma, applying accessibility standards including iOS VoiceOver, haptics, and dynamic text.

Collaborated cross-functionally to understand user problems and validate solutions through usability testing sessions with therapist clinicians.

QA'd design work in close partnership with the lead mobile designer to ensure functionality and design quality.

Spearheaded end-to-end design of a 0-1 MVP flight booking platform across responsive mobile and web interfaces.

Aligned with product and engineering teams to define product requirements, shape design direction, and accelerate development timelines.

Mapped UX flows and built polished, high-fidelity designs in Figma, balancing user needs with business goals.

Conducted QA testing and drove iterative improvements based on team feedback and user insights.

Championed gamification features for a 0-1 consumer iOS home maintenance MVP app, enhancing user loyalty and engagement.

Partnered with product and research teams to define requirements and integrate qualitative insights into feature designs.

Produced wireframes, prototypes, and final UI designs using a native iOS design system in Figma.

Mentored a junior designer, supporting their growth and overall team capability.

Led UI and UX updates for United's iOS and Android app rebrand impacting 16.2M+ users, and redesigned the MilePlay gamification feature driving $6M+ in revenue and improved customer retention.

Built accessibility-compliant native mobile UI components for the Atmos design system and produced high-fidelity designs and prototypes in Figma ensuring consistency across the app.

Facilitated research workshops and usability testing with the UX research team to validate and iterate on mobile features.

Mentored peers on UX best practices and design system usage, and led the Figma transition initiative for a 25-person design team.

Drove end-to-end design for a Debit Card Verification feature launched to 300K users on a native iOS app, decreasing fraud by 22%.

Conducted moderated and unmoderated usability testing via Maze and facilitated Design Thinking workshops in FigJam for ideation and prototyping.

Partnered cross-functionally with stakeholders and engineers using Agile methods to align design solutions with user research insights and business goals.

Utilized data-driven design and user feedback to continuously refine user flows and improve product performance.

Owned end-to-end design of an internal SaaS tool achieving 80% adoption across global support teams, and drove the KYC feature on Android to 810K users improving acceptance rates by 20%.

Facilitated design thinking workshops, user research, and usability testing with cross-functional teams, tracking progress in JIRA using Agile processes.

Worked closely with engineers to ensure high-quality implementation aligned with design intent, keeping design timelines in sync with product goals.

Introduced a global design system, led an Android app rebrand, and mentored a junior designer in support of their career development.

Drove the design for MyIBISWorld, a B2B web product, increasing annual client renewals by 13% through user-centered design and stakeholder alignment.

Produced user flows and low to high fidelity wireframes in Figma, conducting usability testing and presentations to align business goals with user needs.

Introduced Agile design process methods and worked closely with developers to understand feasibility, timelines, and ensure seamless design to development handoff.

Applied WCAG and A11Y accessibility standards and built and documented an internal design system.

Designed iOS, Android, PWA, and web apps for internal airline teams, aligning with UX designers to define UI solutions for innovative functionalities.

Established and documented cross-team design system guidelines and collaborated with developers on feasibility and timelines.

Facilitated stakeholder reviews and mentored junior team members.

Deepened expertise in WCAG and accessibility guidelines and their practical application across products.

Delivered strategic design solutions for large-scale enterprise clients including Cemex, presenting wireframes and prototypes directly to stakeholders.

Created wireframes, flows, and high-fidelity designs for web and mobile applications using Sketch and InVision.

Collaborated with both offshore and US-based engineering teams to align on feasibility and timelines.

Participated in Design Thinking workshops to align stakeholders and define product vision.