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IBM: Cemex Go

Cemex Go

Cemex - one of the world’s largest cement companies based in Mexico - wanted to freshen up their customer facing web application with the help of IBM iX. This application had to allow a user to order, track shipments, schedule shipments, and pay invoices. My contribution to this 5 month intensive project was to create the Invoicing & Payment functionality. !Muy fantastico diseñado producto!

This is a pretty old project but ya know, I’m proud of my humble beginnings.

To learn more about Cemex Go, check out the website

Cemex Go Website

Role ——
Junior
Product Designer

Duration Length —-
4.5 months (Dec 2016 - May 2017)

Responsibilities —-
Work with stakeholders and teams from Mexico to identify requirements, host Design Thinking Workshops, produce wireframes & high-fi designs, present designs to internal design team and stakeholder team, drink too many margaritas.

Design Team ——
Debbie Park/Johnny Urban/Noah Pashley/Nisha Belani/Mackenzie Wyatt

 
 

Cookin’ up the UX & UI

These user flows were based on very early stages of the overall invoicing part of the program. This was before payments was included in the decision making. Here I focused on how a user would dive into viewing invoices, any disputes and confirming payments of invoices.

Wireframes were apart of the process in discovering how to process user flows, so wires were used as key parts in the flows. Wires created were focused on a broader overview of how invoices would work without payments before combining the two categories together. In this process, I took user requirements from our stakeholders/BAs to understand what was needed first. As more requirements filtered through, hi-fi designs were changed versus existing wires.

 

UX Flows & Wireframes

 

UI Design

These designs were the earliest versions of the product. In earlier requirements, Cemex wanted an overall dashboard for users that detailed all processes of the product from ordering to shipments. In these early designs, the UX functionally was a bit on the rough side. Some screens such as using a modal to process through disputes and payments wasn’t ideal for the end user and I needed to solve if a new page would be beneficial instead of a modal. Visual design was also important in bringing the Cemex brand voice to come alive.

 
 

Design Updates